Terms and Conditions of Use and Messaging
1. Brand Identification
These Terms and Conditions (“Terms”) govern your use of services provided by Holders Air Conditioning & Heating (“Company”, “we”, “us”, or “our”). By interacting with our website or enrolling in our SMS communications, you agree to these Terms.
2. Types of Messages You May Receive
By opting in to receive SMS communications from Holders Air Conditioning & Heating, you consent to receive:
- Appointment confirmations and reminders
- Service-related updates
- Messages related to job scheduling and customer support
- Occasional promotional offers, company news, and product specials
We will never sell or share your mobile number or personal information for unrelated third-party marketing purposes.
3. Message Frequency
Message frequency varies depending on your engagement with our services. You may receive messages:
- During active service interactions (1–5 messages per event)
- Periodically throughout the year regarding promotions or service announcements (no more than 4 messages per month)
4. Message and Data Rates Disclosure
Standard message and data rates may apply as imposed by your mobile carrier. We are not responsible for any charges incurred by your wireless provider.
5. Customer Support and Assistance
If you need help or have questions about our messages:
- Text HELP to the number you received messages from for immediate instructions
- Or email us directly at Public-Outreach@Holdersac.com
We will respond promptly to resolve any concerns.
6. Opt-Out Information
To stop receiving messages at any time, simply:
- Text STOP to the number you received messages from
- Your number will be removed from all future communications, except where otherwise required to complete an ongoing service
- You may also contact us directly to manage your communication preferences.
7. California Consumer Privacy Rights
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- To know what personal information we collect, use, disclose, or sell
- To request access to or deletion of your personal information
- To opt out of the sale of personal information (we do not sell personal data)
- To not be discriminated against for exercising your privacy rights
To make a formal CCPA request, email us at [your privacy email or general support email] with “CCPA Request” in the subject line.
For more information on how we handle data, please refer to our Privacy Policy.
8. Limitation of Liability
Holders Air Conditioning & Heating is not responsible for delays or failures in message delivery caused by mobile carriers or third-party messaging platforms. You agree to use our services at your own discretion and risk.
9. Updates to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page and will become effective immediately upon posting. Continued use of our services after changes constitutes your acceptance.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: Public-Outreach@Holdersac.com
- Phone: (661) 864-1925
